Michael G.

TEAM MEMBER SPOTLIGHT – MICHAEL G.

Michael is one of our Casino Hosts with the most and a seasoned team member here at Oxford Casino!

Seven years ago, you may have interacted with a fanatic of English Football (i.e. soccer) at a window in Guest Services or perhaps in 2018 you created a friendly connection when you checked in at the hotel front desk. These days, you’ll have the absolute pleasure of working with Michael in many forms. As a Casino Host, his day is non-stop and his friendly face is seen regularly out on the floor, at promotions, and visiting guests in the pub.

What you might not see is Mike’s expertise in the office. As a certified whiz with the hotel system, Michael helps guests reserve rooms for upcoming trips, with complimentary offers for dining, and answers a myriad of questions that come to him from a variety of departments. Checking in with and getting to know guests is certainly the highlight of many days as a host, but Michael’s favorite thing about working here? The team. “I work with so many great people who are all working towards the same goal: making Oxford the best place to work! This is the best staff I’ve ever worked with.”

We asked Michael what made him want to work here, and we appreciate his honesty. The truth is, many Mainers would have never considered working in the casino industry prior to Oxford Casino Hotel opening – Michael included. However, once the opportunity opened, he grabbed it and never looked back. Right away it was clear that this industry was for him, suiting his strengths and helping to hone skills that he needs to succeed. Once he learned how Casino Hosts interact with guests and how essential their presence in the casino is to making it FUN, he had a goal. In late 2019, Michael finally had the opportunity to crush that goal. The rest is host history!

When he’s not working, this family man is spending time with his wife and menagerie of pets, rooting on Manchester United, or spending time with his adorable nieces and nephews. Make sure you meet Michael next time you see him on the floor!